Gallant Business Solutions (“Gallant,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, store, and process in connection with our websites, business applications, professional services, staffing services, workforce-development programs, communications, and related operations.
This Privacy Policy explains the types of information we may collect, how we use it, when we may share it, and the choices available to individuals who interact with Gallant.
Information We May Collect
Depending on your relationship with Gallant, we may collect information such as:
- Name, mailing address, email address, and telephone number
- Employer, organization, job title, and professional information
- Account, login, authentication, and user-profile information
- Staffing, employment, assignment, or workforce-development information
- Information submitted through forms, applications, assessments, or client portals
- Scheduling, appointment, service, referral, and operational information
- Documents and files voluntarily provided to Gallant
- Communications with Gallant, including email, telephone, and SMS communications
- SMS consent and communication preferences
- Website and application usage information, device information, IP address, browser type, and technical logs
- Other information reasonably necessary to provide requested services or operate Gallant’s business
Gallant does not intentionally collect information that is unnecessary for the services or business purpose for which it is requested.
How We Use Information
Gallant may use personal information to:
- Provide professional, staffing, workforce-development, technology, and consulting services
- Operate secure business applications and client portals
- Process applications, referrals, assignments, scheduling, and service activity
- Communicate with clients, employees, contractors, candidates, program participants, and business contacts
- Send authorized operational, administrative, scheduling, and service-related notifications
- Provide customer support and respond to inquiries
- Maintain security, prevent misuse, and protect our systems
- Monitor application performance and improve our services
- Maintain records required for contractual, operational, legal, or compliance purposes
- Conduct business analytics and reporting
- Understand campaign performance, service interest, and website engagement
- Associate website activity with a business contact after that person voluntarily provides identifying information
- Create or update customer-relationship-management records and support relevant business-development follow-up
- Comply with applicable law, contractual obligations, and government program requirements
SMS and Mobile Messaging
Gallant may collect mobile telephone numbers and communication preferences from individuals who choose to receive SMS communications from us.
When you enroll in SMS communications, we may maintain:
- Your name
- Mobile telephone number
- SMS consent status
- Date and method of consent
- Communication preferences
- Opt-out or opt-in status
- Message delivery information
- Information reasonably necessary to administer our messaging program
Gallant may use SMS to send authorized informational and operational communications, including:
- Scheduling and assignment notifications
- Open shift and coverage notifications
- Service reminders
- Administrative alerts
- Operational deadline reminders
- Status notifications
- Requests to review information within an authenticated Gallant application
- Other communications reasonably related to Gallant services or operations
Gallant generally will not include detailed confidential case information, sensitive medical information, passwords, authentication credentials, or extensive personal information in SMS messages. Where appropriate, recipients will be directed to a secure Gallant system to review additional information.
Mobile Information Sharing
Gallant may use service providers to help us deliver text messages and operate our communications systems. These providers may process mobile information only as necessary to provide services to Gallant.
Gallant does not sell mobile opt-in information or SMS consent. SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
SMS Consent and Opt-Out
Participation in Gallant’s SMS communications is voluntary. Providing a telephone number does not, by itself, constitute consent to receive SMS communications. When consent is required, Gallant will obtain consent through an approved method before sending applicable SMS messages. Message and data rates may apply. Message frequency may vary.
You may opt out of eligible SMS communications at any time by replying STOP.
Where supported, you may reply START to resume messages after opting out. You may reply HELP for assistance.
Opting out of SMS does not prevent Gallant from communicating through other authorized channels such as email, telephone, or in-app notifications.
Security
Gallant uses administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include:
- Authentication and access controls
- Role-based permissions
- Secure application architecture
- Encrypted communications
- Audit logging
- Restricted administrative access
- Secure credential and secret management
- Monitoring and incident-response procedures
No electronic system is completely risk-free, and Gallant cannot guarantee absolute security.
Data Retention
Gallant retains information for as long as reasonably necessary to:
- Provide services
- Maintain required operational records
- Satisfy contractual obligations
- Comply with applicable law and government-program requirements
- Resolve disputes
- Enforce agreements
- Maintain appropriate audit and security records
Retention periods may vary depending on the type of information and applicable business, contractual, legal, or regulatory requirements.
Your Choices
Depending on the context and applicable law, you may be able to:
- Update or correct your contact information
- Change communication preferences
- Opt out of SMS communications
- Request access to certain personal information
- Request correction or deletion where legally permitted
- Contact Gallant with questions about our privacy practices
Certain records may need to be retained for contractual, legal, security, or government-program purposes.
Cookies and Website Technologies
Gallant websites and applications may use cookies or similar technologies for:
- Authentication
- Session management
- Security
- Analytics
- Performance
- User preferences
- Campaign attribution and conversion measurement
You may be able to control cookies through your browser settings, although disabling certain cookies may affect website or application functionality.
Gallant uses an opaque first-party visitor identifier to preserve campaign attribution and a limited recent-page history. This identifier is not designed to reveal a person’s name or email address. If a visitor later submits a form or otherwise voluntarily identifies themselves, Gallant may associate that submitted information with prior website attribution and engagement data to understand the inquiry and provide relevant follow-up.
Gallant does not treat an IP address as proof of an individual’s identity. If company-level website intelligence is enabled, any organization match derived from network information is treated as an estimate, kept separate from verified contact information, and used only when the provider supplies sufficient confidence. Residential, mobile, shared, and privacy-protected networks may not support reliable company identification.
Visitors may accept or decline optional analytics through the website’s analytics preference notice. Declining optional analytics does not prevent essential security, operational, or form-submission processing.
Third-Party Services and Links
Gallant websites or applications may contain links to third-party services.
Gallant is not responsible for the privacy practices of third-party websites or services that operate independently from Gallant. We encourage users to review the applicable privacy policies of those third parties.
Gallant may use Replit for website hosting and aggregate analytics, HubSpot for customer-relationship management and business-development follow-up, Calendly for scheduling, and other approved service providers that support website operations. These providers process information according to their applicable terms and Gallant’s configuration of their services.
Providing contact information for an inquiry does not by itself enroll a person in marketing email. Where offered, marketing email consent is collected separately and may be withdrawn through the unsubscribe method in a marketing message or by contacting Gallant.
Children’s Privacy
Gallant does not use its public website to knowingly solicit personal information directly from children for marketing purposes. Where Gallant provides services involving youth through government, workforce-development, or other authorized programs, information is processed in accordance with applicable contracts, authorization requirements, privacy obligations, and program rules.
Changes to This Privacy Policy
Gallant may update this Privacy Policy periodically. When material changes are made, we may update the effective date or provide additional notice where appropriate.
Contact Us
For questions about this Privacy Policy or Gallant’s privacy practices, contact:
Gallant Business Solutions